VoIP Service Provider, SunRocket, shuts down
Posted by: iostream @ 2:16 am in: Computer & Internet (704 views) July 18th, 2007Voice over Internet Protocol (VoIP) service provider, SunRocket Inc., has shut down its operations Monday without formally notifying its more than 200,000 subscribers.
The company gave no warning on its website that it was shutting down its operations and if a caller tries to reach its customer service line, a brief recorded message, saying: “We are no longer taking customer service or sales calls. Goodbye.” is being heard.
SunRocket Inc. was established in 2004 and was backed by the top-name Silicon Valley venture capital firms Blue Run Ventures, Doll Capital Management and the Mayfield Fund.
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2 Responses to “VoIP Service Provider, SunRocket, shuts down”
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July 21st, 2007 at 5:41 pm
Tsk tsk tsk…I’m one of the Sunrocket users who got burned last week and for 5 days I don’t have any telephone service which at this computer age I don’t think its possible. My $200 are down the drain and I only used up less than 3 months of the 1 year plan. I know it was a mistake to simply rely on VOIP as your sole telephone service and I learned it the hard way, missing important calls and business opportunities.
Anyways I’m done with VOIP as my sole phone provider, you will never know when this things will happen again, even for a big company like Vonage who just lost lawsuit and told to pay up $50 million plus to Verizon.
I just signed up with Onesuite.com SuiteAdvantage and I get all the features of voip and at the same time has an option to make calls using my cell phone or a landline if the needs arises. The rates to the Philippines and other countries are very competitive too.
But the bottom line is I will never going to prepay $200 for any voip services anymore, I am done with any plans.
September 29th, 2008 at 11:22 am
For those who want to have VoIP, first of all is check company first before we commit to their services. Are they reliable provider? sad thing to say most voip company are after sales, promoting their products or services in a hype way to attract costumers. The important thing is if they are really sincere to their customers they should technically support them not focusing on “Sales”. One good company is OpenTone Communication Philippines Inc. check their website http://www.opentone.com.ph for details and feel free to inquire inquire @ 632.809.9207 or toll free number 888.544.9429.